Allows you to edit a wide variety of formats. Ideal for our businesses, it is effective.Cloud access to store our files without problem.I like having the ability to edit our documents directly, all online.“ Collaboration and editing of documents at the desired time.“ If you want to manage more than one knowledge base then you’ll have to upgrade your plan.Your knowledge base can be styled with custom colors and shared under a custom domain.You can obtain an overview of access permissions to your knowledge base so you can control who sees what.Document360 offers a powerful knowledge base that can be public or private depending on your needs.You can also integrate and extend your knowledge base with popular apps that streamline your workflows. You can have access to analytics that tell you what your most popular articles are, and find out information on the demographics of your audience. You can customize the homepage of your knowledge base as much as you like, and call out important articles. The best thing about Document360 is it provides a final documentation site for the publication of content, with a prominent search bar that helps users find content. It offers an unparalleled content editing process that assigns your editors different roles depending on what stage they are contributing to in the document creation process. If you want to upgrade your authoring experience from Google Docs, then Document360 is a fantastic contender. You have to change permissions on an individual file and folder level, so it’s hard to get a broad overview of who can see and edit what in Google Docs. There’s no central panel where you can manage the security access to your files and folders. Hard to manage security access at a granular level which gets very cumbersome You don’t know which pages are most popular or which search terms users are typing to browse your content. When using Google Docs as a knowledge base you don’t have access to any analytics that tell you how your audience is using your content. Instead, you have to type them individually from scratch and separate them using commas. Multiple tags cannot be selected from a drop-down list like individual tags can be. Instead, you have to go through a whole other step of “selecting” that doc, then “applying the tag”. You can’t tag a document at the same time that you write it and save it. You have to go into Google Drive in order to search your files. In the Google Docs editor itself there is no search engine to search inside all other Google Docs. No search engine to search inside all Google Docs The best you could do is share a public link to a folder containing all the documents that you want your audience to have access to. When you publish your docs there is no way to host them on a publicly available knowledge base. No KB site since you need a hosting provider to link these docs Google Docs are vulnerable to hackers so it’s best to look for another solution with enhanced security. It’s not advisable to use Google Docs for a file with sensitive information because it’s easy for your documents to be compromised by people you’ve shared it with. Limitations of Google Docs as Knowledge Base Security risks You can extend the functionality of Google Docs while taking advantage of its ease of use. Google Docs gives you the opportunity to add extensions onto the platform such as Lucidchart or Automagical forms. You just open the version history and then you can restore a previous version. It’s simple to look back at previous versions of your documents in Google Docs. You can offer different levels of access and easily remove collaborators from your files or folders. It’s easy enough to collaborate on documents with your colleagues or clients as long as you share the right files or folders. You can search other Google Drive files, and search the web for pages and images, which helps you include extra resources in your document. Google Explore is like a mini version of Google embedded right into Google Docs. It includes all the standard options such bold, italics, underline, bullet points and numbered lists. Google Docs offers a very intuitive editor that allows you to format documents to your heart’s content. You have to make sure that you have enough space on your device to save your files for editing. It’s possible to edit your documents offline if you enable offline editing, as long as you use the Google Docs Offline Chrome extension. It helps people find content or move around your file. You can insert bookmarks in your Google Docs which allow you to copy a link and jump to a certain part of a document. Changes you make to the document are immediately reflected in the editor view. The Google Docs editor doesn’t involve any code as you’re using a WYSIWYG interface. What does Google Docs offer? No-code Editor
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